Tuesday, June 2, 2015

Major System Upgrade

To bring you better service, we will be performing a major system upgrade on June 6th 2015.

The purpose of the upgrade is to phase out ageing hardware & OS, and to increase our system capacity. Service interruption cannot be avoided, but will be minimized as much as possible.

  • DATE & TIME: Jun 06 2015 1:00 AM (GMT)
  • DURATION: 2 hours expected (maximum 8 hours if things did not go as planned)
  • IMPACT: Our website and control panel will be unavailable. Monitoring system will be shut down. There will be a period of no monitoring performed. Outages may not be detected or reported, but no false alarm is expected.

We will take necessary steps to ensure a smooth and speedy upgrade. Any inconvenience is deeply regretted. If you need any assistance, please email to [email protected].