Major System Upgrade

To bring you better service, we will be performing a major system upgrade on June 6th 2015.

The purpose of the upgrade is to phase out ageing hardware & OS, and to increase our system capacity. Service interruption cannot be avoided, but will be minimized as much as possible.

• DATE & TIME: Jun 06 2015 1:00 AM (GMT)
• DURATION: 2 hours expected (maximum 8 hours if things did not go as planned)
• IMPACT: Our website and control panel will be unavailable. Monitoring system will be shut down. There will be a period of no monitoring performed. Outages may not be detected or reported, but no false alarm is expected.

We will take necessary steps to ensure a smooth and speedy upgrade. Any inconvenience is deeply regretted. If you need any assistance, please email to [email protected].

Changes of Monitoring Network

We would like to inform you of the following changes to our monitoring network.

New Monitoring Station(s):

• Los Angeles 3, CA, USA: 104.149.17.154
• Dallas 2, TX, USA: 104.217.251.178

Changed Monitoring Station(s):

• Valencia, Spain: 109.248.227.16 (previously 188.130.183.5)
• Roubaix, France: 188.165.218.93 (previously 94.23.240.44)
• Jaipur, India: 103.10.234.171 (previously 103.10.234.135)

Removed Monitoring Station(s):

• Atlanta, Georgia, USA: 199.116.117.130

Please ensure all of our IP addresses have access to the monitored websites and servers in order to prevent false reports.